Frequently Asked Questions

Who operates EGPT365?

EGPT365 is operated by Sharp Dynamic, Lda, based in Funchal, Madeira, Portugal.

What services are presented on EGPT365?

Clipo365 provides mobile short-form video content for Egypt. Vidanet-SA provides entertainment, educational, technology, food, and recipe content for South Africa.

How does carrier billing work?

The recurring charge is deducted from prepaid mobile credit or added to a postpaid mobile bill by the supported operator. This website does not collect payment-card details for these subscriptions.

Do subscriptions renew automatically?

Yes. The subscriptions described here renew daily until successfully cancelled.

What are the prices?

Clipo365: WE 10 EGP/day, Etisalat 8 EGP/day, Orange 5 EGP/day, and Vodafone 5 EGP/day. Vidanet-SA: R10/day through Vodacom or MTN.

How do I cancel Clipo365?

Send UNSUB CLI to 4041 for WE, 1722 for Etisalat, 5030 for Orange, or 6699 for Vodafone. Keep the operator's cancellation confirmation.

How do I cancel Vidanet-SA?

Dial *135*997# and follow the content-services prompts. Keep the operator confirmation showing cancellation was completed.

Can I request a refund?

You may request a billing review for an unauthorized subscription, duplicate charge, continued charge after confirmed cancellation, material technical failure, or another billing error. Approval depends on the investigation, applicable law, and operator process.

How is Vidanet-SA content personalized?

Activity, preferences, and requests may be used to improve content suggestions where permitted. The Privacy Policy explains the information involved and available rights.

How do I contact support?

Email contact@egpt365.com or call +351291011640. Support is available Monday through Friday, 9:00 AM to 5:00 PM, Madeira local time (WET/WEST), in English and Arabic. Typical response time is within 48 business hours.